Pure Beauty in a Vase
Design by Doe is by far the best customer service I have ever dealt with. Donna was friendly and very helpful, and Allen went out of his way to get exactly what i wanted to send to my girlfriend. These guys went well above and beyond what i thought was possible in such a short notice. Erica received her flowers and said " I love them, They are pure beauty in a vase!" Allen and Donna have gained a new life time customer and this company is well deserving of 5 stars and I recommend anyone ordering flowers to give Donna and Allen a call because i promise you will not regret it of find better customer service anywhere!! Thank you both!!
PrestonParris October 10, 2015
I live in Dallas and found Designs by Doe through a web search and was impressed with the reviews. I called and discussed with Donna (who was awesome!) my request. I gave her my budget and described that I needed a “thank you” arrangement for a friend in Columbus who facilitated getting me tickets to the OSU Championship game in Dallas. I explained my vision (not to kitschy, but Buckeye theme colors) and she gave wonderful suggestions, including adding a handmade Buckeye card the store carries for my personalized note. They sent me a picture of the lovely completed arrangement and had it delivered later that same day. My friend loved the arrangement and said all of her co-workers came by to see it, she even commented on the card.
I highly recommend Designs by Doe and calling their friendly staff if you have any customized needs.
best customer service
Designs by Doe has the best customer service! they had made a mistake with my order (long story made short here) and to make up for it they not only sent me new flowers, but called to make sure that they were to my liking and sent me a hand written apology letter that was 100% sincere. I have never had customer service that was as friendly and comprehensive as this company. Great flowers and phenomenal service!
Stephanie Toll reviewed Mar. 2013.
Quality Excellent, Appeal Excellent, Service Excellent.
Donna has gone above and beyond helping me to impress with her creations and creativity. She knows what we've done in the past, how we can change it for the better, and she cares deeply about the impact and relationship with her customers.
Mike Colby reviewed Feb. 2013
Doe did it again!
I goggled florist in the Columbus area as I had a niece who went through some extensive surgery. Since she had a young family I wanted a gift basket that they whole family would enjoy. Called Doe and she recommended the movie time gift basket. WOW, she scored big with that one! This is what my sister in law emailed me about it... "I finally have a minute to e-mail you and tell you what a cute thing you sent, I do not know where you ordered it from but it was AMAZING! A large basket with a bottle of wine, cans of red bull, juice boxes, popcorn, poppycock, crunch munch, candy bars, blockbuster card, plastic popcorn boxes, goldfish crackers, red licorice, two giant mylar movie balloons, and I am sure I am forgetting some more stuff, it was just so fun to see the kids eyes when they saw it" Doe, thank you so much for helping me brighten their day!
By kas548 - Jun 8, 2010 Kim - Iowa maps.google.com
review: Thank you for "delivering!"
Thank you for "delivering!" I was attracted to Doe's website, promising creative, customized designs and personalized service- and you delivered on the promise! My wife was very pleased with the spa basket and the extra touches that were included. The staff member provided excellent customer service over the phone and was most courteous and helpful. I will definitely use DbD again when the need arises, and will recommend you to friends in Columbus and elsewhere. Thank you!
June 23, 2011 by R. J. O'Hara in Forest Hill, MD
Amazing customer service.
Amazing customer service. I could not find a florist to deliver the same day after 3 pm. Called up Design by Doe and Allen said "no problem". I told him I couldn't decide on an arrangement so I didn't know what to get. Allen said to trust him to make something beautiful and he did. She loved the flowers. They delivered them after hours without a problem. I wasn't there to see the flowers so he even e-mailed me pictures of them. Did an incredible job, gave me outstanding customer service, and hustled to get the flowers there by the time I needed them. I will be going through these guys for all my floral deliveries in Columbus from now on. THANK YOU ALLEN!!! If you want to be taken care of go with Design by Doe
Eric of Laramie, WY on April 17, 2012
I called Monday morning and asked for a delivery to a Cancer Ward patient at OSU Medical Center. I spoke with Doe who asked which hospital and which floor. Once informed she stated the requirements for the Ward i.e. no flowers because bacterial might infect the cancer patients. She said the Ward would accept fruit basket, balloons or paper flowers. Amazed that she knew this I accepted her suggestion to use paper flowers. Doe said that it might take a day but that she could make a masculine aqua themed arrangement for my friends father who was the patient. She asked for a day to do so and to make delivery the next morning. I agreed and let her go to work. Six hours later I received a photo text from my friend of one of the most spectacular marine themed paper flower arrangements I have ever seen. It was colorful, intricate, full of lush foliage, and even has a shell and a coconut which hid buried treasure. My friend, his father, and the father were extremely pleased. My friend, his father, and the family were very pleased. I would also add that the nurses on the floor were very curious to find flowers in the ward since they were prohibited. One at a time they made an excuse to visit and see "the flowers" and were so very astonished to see the life like arrangement. If you want to see it click here. http://bit.ly/ODKUML
By RichardVogt on August 01, 2012
I purchased centerpieces and a spray for a graduation/award ceremony. The arrangements were stunning. We had rainbow roses floating in a serene globe filled with glass beads; so modern and contemporary. I dealt with both the owner and her son, who were both just fabulous to work with. Their ideas were phenomenal and in the end, I was truly satisfied. I would most certainly recommend them to anyone. They worked with me to stay within my budget and delivered top-notch, quality arrangements. Let them work their creative magic for your event. I definitely recommend them to all. Thanks!!!
~ Troy Alvarado from Columbus OH